Client Communication
Bayside has several options to stay connected and access your pet’s vaccine records, prescriptions, and appointments. The following options have real-time information and allow you to request appointments and prescription refills.
Vello.com
Vello.com is designed for use on your computer or mobile phone. Just go to the website (https://mobile.poe.idexx.com) and enter the email and phone number associated with your account to access your pet’s information.
Text Bayside at 410.844.8121
If you have a quick question or request, try texting us at 410.844.8121. Our team members will get back to you shortly with assistance during business hours. If you text “start” you will also receive appointment reminders via text.
Online Store
Bayside now has a complete online store where you can order flea, tick and heartworm protection, food, and prescriptions. Just click here to visit the store and take advantage discounts, shipping direct to your home, and auto-ship features.